Canada Post Mail Not Delivered

Many people may have this problem. They use Canada Post to deliver or receive something but they find the mail not delivered. So, why this happened and what should you do when you face this problem? This article will introduce how to solve this problem when you want to deliver something by Canada Post.

 Let’s see why some mails become not delivered. Undeliverable Mail is mail that, for any cause, cannot be delivered to the addressee.

Mail is considered undeliverable if:

  • it does not display a complete and valid address

  • it is addressed to a non-existent address

  • the addressee has moved without providing a Mail Forwarding request or the request has expired

  • it is refused by the addressee

  • it is refused by the addressee, bears a return address, and is refused by the sender

  • the addressee refuses to pay postage due charges

  • it is prohibited by law

  • it is an item found loose in the mail

  • it is an empty wrapper or carton.

In this situation, Contract customers must consult their Customer Guide to obtain detailed information on when mail will be treated as undeliverable for a particular service.

Maybe you will also worried about What happens to undeliverable mail, for that kind of mail

Each item will be opened and if it is determined that the item:

  • has no obvious value, it will be destroyed

  • contains merchandise with value and a forwarding address can be found, the item will be priced as required and forwarded to either the sender or addressee. If an address cannot be found, the item will be sold (or otherwise disposed of) by Canada Post and the proceeds deposited to the credit of Canada Post

  • contains cash, the money will be deposited to the credit of Canada Post. If a forwarding address can be found, the cash will be converted to a postal Money Order, the item will be priced as required and forwarded to either the sender or addressee

  • has contents that are prohibited by law, the item will be disposed of or turned over to the appropriate policing agency.

NOTE:

For surplus product samples, the local delivery facility may donate the items to a local charity.

Undeliverable items that originate in the United States or other countries will be returned to the office responsible for undeliverable mail of the country of origin.

So, to avoid this happened, you should check your mailing information carefully before you actually mail them. You can also choose more safe way to mail such as by flat rate box or Xpresspost in our post office. If you have any other problems, please contact us and our professional team will help you fixed them.